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General FAQ's
Heads up! From 1 May 2025, all orders will need to meet a $100 minimum spend after discounts to check out. If a discount code drops your total below $100, just add a little more to your cart to complete your order. We appreciate your understanding — and Nourished in Noosa reserves the right to cancel orders below the minimum spend.
At Nourished in Noosa, we’ve designed a simple, no-fuss way to help families access quality, wholesome products — without the heavy retail markup. Because we don’t hold stock or run a physical store, we’re able to pass those savings directly on to you.
But here’s the honest bit:To keep our prices fair, our operations lean, and your experience smooth, we need to hit a minimum order threshold when sourcing from our wholesale suppliers.
By setting a $100 minimum spend:
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🛒 We can bundle orders efficiently, avoiding multiple small runs (which eat into time, fuel, and resources).
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💰 We keep prices low by making sure our overheads stay minimal.
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🌱 We minimise waste and unnecessary transport — better for the planet and your pantry.
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💛 And we ensure the service stays sustainable — so we can keep bringing affordable, healthy options to families like yours.
It’s all part of the bigger picture: keeping wellness accessible, community-first, and worth every bite.
Not at the moment — we’re all about keeping things local and personal! 🌿
All orders are for pickup in Noosa at the Noosa Civic on Saturdays at 10am. It's our way of keeping costs down, reducing waste, and getting your goodies to you fresh and fuss-free.
Because we specially order products just for you, we’re unable to offer change-of-mind returns or refunds. 🌿This helps us keep things fresh, local, and affordable — and means we don’t hold extra stock or pass unnecessary costs onto you.
If an item you ordered isn’t available from our supplier, don’t worry — we’ll reach out to offer an alternative. If nothing feels like the right fit, we’ll simply refund that portion of your order. Easy!
And of course, if something arrives damaged or there’s a mistake, please get in touch within 48 hours. We’re a small business, but we care deeply about getting it right and will always do our best to fix it for you.
Thanks so much for your understanding and support — it truly means the world to us!
Please email us at hello@nourishedinnoosa.com.au if you have any questions.
If your item arrived damaged or not quite right, we’re here to help.
Please send us a few clear photos of the item (still unused, in its original packaging) within 2 days of pickup.Email us at hello@nourishedinnoosa.com.au, and we’ll jump on it to sort things out for you as quickly as we can. 🌿
Thanks for being so understanding — we really appreciate it!